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4 Keys to Satisfying 21st Century Customers

American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company's direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact Integratz to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.

Integrātz is Dallas-based high-performance IT consulting and automation company specializing in AI-powered automation, systems integration, and data orchestration. Established in 2017, the company helps enterprises unlock agility, efficiency, and competitive advantage without costly system overhauls.

With global delivery capabilities and a nearshore hub in Viña del Mar, Chile, Integrātz partners with organizations at every stage of digital maturity to drive meaningful, measurable transformation.